Electronic Referral
Complete our secure HIPAA-compliant referral form online — under two minutes. No fax required.
Submit referral online
Physician & Discharge Planner Portal
Continuity of care, returned to your hands.
Twenty years partnering with Central Florida physicians. Two-minute electronic referrals. Plans of care signed and returned within 48 hours. A clinical liaison who answers your office's calls — not a phone tree.
Three Ways to Refer
How to refer a patient
Choose the referral path that works best for your office workflow. All three paths reach the same intake team and receive the same four-hour response.
Fax Referral
Download our one-page referral form, complete it, and fax to our dedicated clinical intake line at (407) 875-1802.
Download referral form (PDF)EMR or Phone
Integrated with major hospital EMRs. Or speak with a clinical liaison directly — no phone tree.
Call (407) 875-1801
Documentation & Coordination
What we send back to your office
Kassy Health keeps your office informed without adding paperwork burden. Here's what every referring physician receives:
- Plan of care (CMS-485) signed and returned within 48 hours of evaluation
- OASIS-based start-of-care assessment within 5 business days
- Visit notes via secure portal or fax — your preference
- 60-day summary at recertification or discharge
- Immediate notification of significant changes in condition or hospital readmissions
CMS Requirements
Face-to-face encounter requirements
The Affordable Care Act requires a face-to-face encounter between the certifying physician (or allowed non-physician practitioner) and the patient within 90 days before or 30 days after the start of home health care.
The encounter must be related to the primary reason for home health and documented in the medical record. Kassy Health provides a one-page F2F documentation template that meets CMS requirements. We pre-populate it from your referral and return it for signature — you do not need to create documentation from scratch.
Allowed non-physician practitioners who may certify include nurse practitioners, clinical nurse specialists, certified nurse midwives, and physician assistants who are working in collaboration with the certifying physician.
Source: 42 CFR § 424.22(a)(1)(v) — Conditions for Medicare payment: Home health services.
Outcomes Data
Quality you can cite to your patients
Independently rated by CMS. Continuously measured against Florida and national benchmarks.
0.0
/ 5.0
Overall Quality Rating — top quartile among 11,000+ U.S. agencies.
<0
hours
CMS-485 signed and returned within 2 business days of evaluation.
17% lower than Florida average. Proactive monitoring + same-day MD escalation.
0
years
Two decades partnering with Central Florida physicians and hospitals.
0
Counties served
0
Clinical categories
0
Medicare disciplines
100%
Medicare-certified
Full quality profile, including HHCAHPS patient experience scores and improvement-in-ambulation metrics, is published on Medicare Care Compare.
Clinical Categories
Conditions we commonly treat
CHF & Cardiac
CardiacHeart failure monitoring, diuretic management, fluid assessment.
Stroke Recovery
NeuroPT, OT, speech therapy, anticoagulation management.
Post-Surgical
SurgeryWound care, drain management, post-op mobility restoration.
COPD & Pulmonary
PulmonaryO₂ monitoring, pulmonary rehab, inhaler education.
Diabetes
DiabetesInsulin management, wound care, glucose education.
Orthopedic
Post-OpJoint replacement recovery, gait training, home safety.
Wound Care
WoundComplex wounds, pressure injuries, post-op incisions.
Dementia
NeuroSafety assessment, caregiver education, medication management.
Physician FAQ
Frequently asked by referring physicians
Kassy Health confirms intake within four business hours of receiving a complete referral. A registered nurse visits within 48 hours to complete the OASIS assessment. Care typically begins within 48–72 hours of a complete referral with physician orders.
Yes. Kassy Health accepts traditional Medicare (Parts A and B) and most Medicare Advantage plans operating in Central Florida. We verify coverage during intake and will notify your office of any plan-specific limitations before care begins. Call our clinical liaison for a current list of contracted plans: (407) 875-1801.
Yes. Kassy Health registered nurses are trained in IV therapy, including antibiotic infusions, hydration, PICC line care, and other parenteral therapies ordered by the physician. We coordinate with the pharmacy and confirm medication availability before the first visit.
Kassy Health's re-hospitalization rate is available on Medicare Care Compare alongside Florida state and national averages. Our clinical team proactively calls physicians at the first sign of clinical deterioration to prevent unnecessary hospitalizations. Contact our clinical liaison for current outcome data specific to your patient population.
Kassy Health serves patients throughout Orange, Seminole, Osceola, Lake, and Volusia counties. This covers Orlando, Winter Park, Kissimmee, Sanford, Lake Mary, Deltona, DeLand, Leesburg, and surrounding communities. Call us to confirm coverage for a specific address.